Frequently Asked Questions (FAQ's)
How do I log in to the Learning Center?
Select Login/Create Account in the upper right-hand corner. Use your existing TCA or NATMI credentials – the same ones you used to log into the old learning center. If you have trouble accessing your account, select Forgot Your Password on the login page.
For TCA login questions, please contact Erica Bledsoe, Membership Engagement Manager, at 571-444-0314. For NATMI login questions, please contact Kelly Long Crow at 303-952-4013 extension 107.
How do I search for training?
You can use the search bar at the top of the Catalog, or the filters to the left to find TCA and NATMI courses, recorded webinars, live sessions, and certifications.
How do I enroll in a course?
Select the item you want to enroll in. If it is a Free item, click Get Started. If it is a paid item, click Add to Cart.
How do I access my assigned training?
Assigned training will appear under the My Courses tab once you are logged in. Select Continue to launch the course.
How do I receive credit for completing a course?
Credit is automatically recorded once all course requirements have been completed successfully. You can verify completion information in your transcript. Access your Transcript under the Transcript tab once you are logged in.
Where do I find my certification and recertification information?
You can review your certification and recertification information in the transcript tab after logging in.
- Select View History to see your completed certifications.
- Select View Progress to see your certifications and recertifications that are in progress.
Where do I find my transcript?
Access your Transcript under the Transcript tab once you are logged in. Your transcript includes completed courses, completion dates, certificates, and training history.
Will my previous course completions and certificates be available?
Yes. Historical training records and course completions have been transferred to the new Learning Center. If you cannot locate a certificate or completion record, please contact education@truckload.org.
What should I do if I experience technical issues?
If you experience problems accessing courses, viewing content, or logging in, please contact support at education@truckload.org and include as much detail as possible.
I can't find what I'm looking for. What should I do?
Try using the search bar at the top of the Catalog or filtering using the Browse option. If you still need assistance, contact education@truckload.org for support.