OasisLMS

Claims and fraud investigations are best seen as a game of chess–each move has meaning and mistakes are costly. However, in reality, it is not just an ordinary match—it is like playing simultaneously on every level of a three-tiered game board, with each tier representing one of the three risk claims handling components of legal, investigations, and customer relations.

During this webinar, a trucking company professional and workers compensation specialist will help you develop a well-planned and coordinated strategy to combat fraudulent claims across all three tiers. Learn how to avoid the mistakes that are related to an uncoordinated and unstructured claims process that results when one component is focused on and another is ignored.

Webinar recorded in 2019

After completing this course, you will be able to:

• Discuss best practices for coordinating the three components and claimant customer service
• Implement best practices for working with defense counsel and investigators to avoid vulnerability
• Implement tools and strategies for combating health care fraud