Driver Feedback as Reputation Management: Take Control of Your Carrier's Online Identity

For drivers, this review could end up on Google, Facebook, Glassdoor, Reddit, or worse, in the hands of another company’s recruiter. In this video you will learn the number of accessible outlets for drivers to leave feedback, how to take better control of your online reputation, and actionable ways to directly check the pulse on your fleet.

Availability

On-Demand

Cost

TCA Member: $0.00

NATMI Member: $39.99

Non-Member: $79.99

Credit Offered

1 TCA Employee Recruitment Credit

0.25 NATMI Certification Renewal Points Credit

Feedback is commonplace in today’s business, especially when someone has had an exceptional experience, good or bad. Unfortunately, just one bad experience tends to speak at the loudest volume. More often than not, that one experience results in a bad online review. For drivers, this review could end up on Google, Facebook, Glassdoor, Reddit, or worse, in the hands of another company’s recruiter. In this video you will learn the number of accessible outlets for drivers to leave feedback, how to take better control of your online reputation, and actionable ways to directly check the pulse on your fleet.

Webinar recorded in 2020

After completing this course, you will be able to:

List and describe accessible outlets for drivers to leave feedback
Describe strategies to protect your carrier's online reputation
Implement actionable strategies to directly check the pulse on your fleet