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It's Not Pay, It's a Phone Call
We don’t have a driver retention problem, we have a driver relationship problem. When people feel they are valued, they feel that their voice matters. They feel their voice matters when someone is willing to listen to them, acknowledge them, and respond. Sounds simple, right?  
Availability
On-Demand
Cost
TCA Member: $0.00
NATMI Member: $39.99
Non-Member: $79.99
Credit Offered
1 TCA Employee Retention Credit
0.25 NATMI Certification Renewal Points Credit
We don’t have a driver retention problem, we have a driver relationship problem. When people feel they are valued, they feel that their voice matters. They feel their voice matters when someone is willing to listen to them, acknowledge them, and respond. Sounds simple, right?  

We must work with a defined intention, with a purposeful drive, and with accountability. 

Webinar recorded in 2021
After completing this course, you will be able to:
  • Explain how communication can enhance loyalty and retention among your organization
  • Implement strategies to increase communication channels between leaders and employees
  • Identify the benefits of authentic connection and communication
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